IBM’s Survey Says… It’s Time to Own the Customer Experience! #GetRealChat Recap
2017-02-08T00:34:34-05:00What are leading marketers doing different to drive better engagement, build relationships and business result? How are they using technology, cross-channel marketing, email marketing, mobile marketing, data, analytics and collaboration to deliver upon their brand promise? How are they using all of these things to design the best possible customer experience at every touch point? How are they making decisions? How quickly are they embracing new social and mobile and location based strategies and tactics?



















